Delivery

What are your delivery charges?  

All UK orders are sent free of charge on a standard Royal Mail 2^nd class delivery. However, we also offer an option to upgrade your order to first class delivery for just 99p. We also offer a Special Delivery Service which guarantees next day delivery by 1pm Monday – Friday at £7.50, or we can post Friday for delivery Saturday by 1pm for £10.50.

Ireland & Europe - just £2.49 

Orders to Europe are shipped same day* (before 2pm) and should arrive within 3 working days after shipping. 

All USA orders qualify for FREE SHIPPING when you spend $25 or more. Otherwise shipping is approximately $4.55 (subject to exchange rates). Orders are shipped same day* and should arrive within 7 working days after shipping.

Worldwide - just £2.99

​Orders Worldwide are shipped same day* (before 2pm) and should arrive within 7 working days after shipping.

*excludes woven name labels, see below

How quickly should I expect my order? All labels ordered before 2pm weekdays are despatched that day. Items ordered after 2pm weekdays are despatched the next working day. Weekend orders are despatched on the following Monday (excluding bank holidays) .This excludes any orders that contain woven names. These take approximately 6 - 8 days.

Can I use a different delivery address? Yes. There is a separate section for the delivery address in the checkout process. 

What if I'm not in when the delivery arrives? Don't panic, our parcels fit through a standard letterbox. Here's some pictures of them.

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