Delivery Disruption Alerts

Thurs Apr 30^th 2020

Royal Mail

Has temporarily suspended Saturday delivery

Mon Apr 28^th 2020

Royal Mail

Processing
Staffing issues due to self-isolating and social distancing continue to have an affect at our mail centres. Last night several of our mail centres were unable to process mail to schedule, this may mean some of the mail outlined below may arrive later than anticipated.

• Glasgow Mail Centre Some mail posted in other parts of the UK, due for delivery today in the G,KA, ML and PA postcode areas.
• Northern Ireland Mail Centre Some mail posted in other parts of the UK, due for delivery today in the BT postcode area.
• Sheffield Mail Centre Some mail posted in other parts of the UK, due for delivery today in the DN, HU, LN and S postcode areas.
• South Midlands Mail Centre Some mail posted in other parts of the UK, due for delivery today in the CV, LE, MK and NN postcode areas.

Tues Mar 31^st 2020

Royal Mail

Special Delivery Guaranteed by 1pm and by 9am – reinstatement and changes to guaranteed time of delivery

• Following the suspension of the guarantee of Special Delivery by 1pm on 19 March, we’re reintroducing a time guarantee to this service. After monitoring performance during the last 10 days, we’re confident we can deliver a next day guarantee
• The new guaranteed delivery time for Special Delivery by 1pm, will be 9pm, This applies to items posted from today, Tuesday 31 March.
• Additionally we’re changing the guarantee time for Special Delivery by 9am to by 12 noon for items posted from today, Tuesday 31 March
• Saturday Guarantee still applies, as do the usual postcode exceptions

Fri Mar 27^th 2020

Royal Mail

Air NetworkLast night, there was a delay to our air service leaving from the East Midlands Airport to Belfast Airport. As a result, a small amount of mail posted in the Midlands, South West and North of England and Wales yesterday, due for delivery today in Northern Ireland, may arrive later than planned.

Fri Mar 20^th 2020

Royal Mail

Mail Centres (Processing)
Issues at our Jubilee Mail Centre again last night meant not all mail could be processed to schedule. As a result, some mail posted in other parts of the UK yesterday for delivery today in the GU, KT, SW and TW postcode areas may arrive later than planned.

Issues at Swindon Mail Centre meant not all mail could be processed to schedule last night. As a result, some mail posted in other parts of the UK yesterday for delivery today in the OX, RG and SN postcode areas may arrive later than expected.

Late arrivals of mail into our Bristol Mail Centre last night, meant not all mail could be processed to schedule. As a result, some mail posted in other parts of the UK yesterday for delivery today in the BA, BS, GL and TA postcode areas may arrive later than anticipated.

Thurs Mar 2020 12:02

Royal Mail

Dear Customer

*Important news that I have just received is that Royal Mail has announced the immediate suspension of guarantee for Special Delivery by 1 pm for items posted from today Thursday 19^th March*

Note the suspension does not currently apply to SD9am which is used far less and would not be as impacted by resourcing issues as SD1pm. You can still use SD1pm and the loss/damage cover remains,

but not the time guarantee. Aside from this modification Royal Mail remains open to collect, process and deliver all items.

Weds 18 Mar 2020

Royal Mail

Normal deliveries and collections should take place in almost all parts of the UK today.

The following delivery disruptions & updates have been reported by Royal Mail in the last 24 hours.
 

Royal Mail

Our Llanrwst and Cardiff North West Delivery Offices remain closed after being flooded during February's storms. However, contingencies are in place and deliveries to all accessible addresses served by these offices are being made. During the closures, items for which we've left a 'Something for you' card can be collected from our Colwyn Bay Delivery Office (Llanrwst) and Cardiff North Delivery Office (Cardiff N.W.)

Road Network
Last night, mail from our London Central Mail Centre arrived late into the National Distribution Centre in Daventry, due to the closure of the A40 fly over at Westway. As a result, a small amount of mail posted in the EC, N, W1 and WC postcode areas yesterday for delivery today in parts of the EX, TQ, TR, CF, LD, NP and SA may arrive later than expected.

Mail Centres (Processing)
Issues at our Jubilee Mail Centre last night meant not all mail could be processed to schedule. As a result, some mail posted in other parts of the UK yesterday for delivery today in the GU, KT, SW and TW postcode areas may arrive later than planned.