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Production times:

We understand timing is of the essence, so we try to get all orders out as soon as possible!

 

All orders placed before 2pm weekdays (excluding bank holidays) are posted the same day. Any orders placed after 2pm weekdays, will be posted the next business day.

 

This excludes any orders from our woven range, which depending on the type of woven label chosen, can take from between 8 to 14 business days to produce and then shipped by your chosen method.

 

 

Shipping times:

 

 

UK:

 

 

1st Class: 1st Class shipping for 99p, which takes approximately 1-3 business day.

 

Next Day by 1pm: You can upgrade to Special Delivery for £7.95 Monday-Friday, which guarantees delivery for the next business day by 1pm. Orders placed on Friday, that are needed next day, can be ordered by choosing Saturday by 1pm Delivery for £10.50. If you choose to order Next weekday by 1pm on a Saturday, for Monday delivery, you need to order by 10.30 am, any orders placed after this time will arrive Tuesday. This delivery service, week day or Saturday, will need to be signed for. 

 

Ireland & Europe:

 

Standard Delivery: All EU orders over €25 come with free standard delivery. Otherwise standard delivery is approx. €3.10, subject to exchange rates. The Royal Mail delivery aim for standard delivery, is 3-5 business days. 

 

International Tracked and Signed: We offer the International Tracked and Signed service by Royal Mail as an upgraded shipping option for approximately €11, subject to exchange rates. The Royal Mail delivery aim for standard delivery, is 3-5 business days. This service also comes with the ability to track your parcel and a signed confirmation of delivery.

 

Worldwide:

 

Standard Delivery: All worldwide orders over $25 come with free standard delivery (including the USA, Canada & Australia). Otherwise for orders under $25, standard delivery is approximately $4 subject to exchange rates. The Royal Mail/USPS service aim for standard delivery, is 6-9 business days. 

 

International Tracked and Signed: We offer the International Tracked and Signed service by the Royal Mail as an upgraded shipping option for approximately $12, subject to exchange rates. The Royal Mail delivery aim for standard delivery, is 4-6 business days. This service also comes with the ability to track your parcel and a signed confirmation of delivery.Please ring for quote

 

DHL EXPRESS 2 business day guaranteed service:  DHL shipping is available to the USA and Canada .This guarantees your order will be with you within 2 business days and can be tracked.  This service needs to be signed for.

 

For all other countries wanting this service, please contact us at sockdetectives@namelabelco.com for availability and costs. 

 

 

If you have any questions or queries about us or delivery, please drop us an email at:

 

hello@namelabelco.com 

 

Or give us a ring on:

 

UK Customers: 01684 472247

US Customers: 1-646-569-9185

 

We’re always free for a chat!